Rare and Fair Gems

Legal

Privacy Policy

Last updated: June 28, 2026

Rare N Fair Gems ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or make a purchase from us.

Information We Collect

We collect information you provide directly and information gathered automatically as you use our site:

  • Information you provide: your name, email address, shipping and billing addresses, phone number, and the contents of any messages you send us.
  • Order information: details of the gemstones and products you purchase and your transaction history.
  • Payment information: payments are processed by our third-party payment providers. We do not store full card numbers on our servers.
  • Automatically collected information: your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

How We Use Your Information

  • To process and fulfill your orders and arrange shipping.
  • To respond to your enquiries and provide customer support.
  • To send order confirmations, updates, and, where you have opted in, marketing communications.
  • To improve our website, products, and services.
  • To detect, prevent, and address fraud or security issues, and to comply with our legal obligations.

Cookies

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how our site is used. You can disable cookies in your browser settings, though some parts of the site may not function properly without them.

How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business — such as payment processors, shipping carriers, and email providers — and only to the extent needed to perform their services. We may also disclose information where required by law or to protect our rights.

Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: